Naeset-Roe Inn

A Stoughton Wisconsin Bed and Breakfast Inn

Phone: 608-877-4150

    Enjoying the Porch The East Parlor Second Place Winner in WBBA Cook Off IMG_0639
  • Categories

  • Archives

Today’s Electronic Age

It isn’t often that we as innkeepers get handwritten notes from guests.  It seems that it is a lost or dying art.  I have to admit that I am one who has gotten into the electronic age for  running my business.  I send electronic confirmations and thank you notes. I also send e cards for birthdays and special occasions.  I even design my own cards online and print them to hand deliver.  My hand writing is atrocious so that is why I send electronically, and grateful for word processors and printers.

Today I received a thank you card from guests that were here on Saturday.  What a lift it gave me.  Here is what the card said.

“Carl-  We just wanted to send you a quick note to say how much we enjoyed our first B&B experience.  It was a pleasure meeting you and Zack, staying at your lovely home, 7 enjoying your fantastic cooking!  we hope to visit eland again someday….  Best Rachel and Brandon”

What could make an innkeeper beam more than a note like this?  If you stay at a B&B soon, remember to write in the room journals if they have them or send a note.  You can even do it the electronic way and go to one of the many directories, such as or, that may list the inn you were at and write a review there.  It makes the innkeeper just as happy and it makes the serch engines even happier.

Have a great summer.  Look forward to seeing you soon.

Tags: ,

Comments are closed.